HP OJP8715 Printer Not Connecting

Common Troubleshooting Topics Discussed Here,

  • HP Officejet Pro 8715 Offline
  • Printere not Found for Mac and Windows
  • HP Officejet Pro 8715 Not Connect to WI-FI
  • HP ojpro8715 USB Connection error

HP Officejet pro 8715 Offline Error

For windows

Step 1: Always use Hp Print and Scan Doctor to have good connectivity for solving the offline problem
Step 2: Setting up the default printer

  • Click Devices and Printers and set default Printer
  • Right-click the default printer icon, and select See what’s printing.
  • Select your 123.hp.com/ojpro8715 Printer
  • Remove the checkmark near Pause Printing and Use Printer Offline

Step 3: Again rearrange the HP Officejet Pro 8715 printer setup and check the connections

  • Switch to the printer and then examine the printer status.
  • Your printer is clearing out queued print jobs and shows online if the printer starts printing jobs from the print queue.
  • Proceed to the following steps if the computer still shows the printer as offline.
  • The power cord from the 123.hp.com/ojpro8715 printer should be disconnected
  • And hold on at least for 60 seconds and then the printer should be restarted while you are waiting.

Step 4: Ensure that the selected port is correct

Step 5: Upgrade the firmware

Step 6: Check the connections by manual settings

Step 7: you can also use second printer device or Hp assistance connections

For Mac

Step 1: First always check the connectivity between Mac and the printer

Step 2: Freshly set up the printer. If needed unplug the devices that are connected to it and plugin.

Step 3: Disconnect or delete the multiple printer connections

Step 4: Remove the persisting print queue and add the 123.hp.com/ojpro8715 printer you are currently using

Step 5: Then totally set up the whole printing system

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HP Officejet pro 8715 not Connect to WI-FI

Mostly printers when connected with Wireless Wi-Fi routers or modems face the issues like “Printer is offline”, “Printer not responding” and “Trouble in connecting with network”. HP Office jet Pro 8715 printer also face this issue sometimes, follow these instructions in order to correct the connecting issues;

Connection error in MAC:

  • Whenever you MAC device show you the message “Your Printer is offline”, check for the Wi-Fi connection if it is disconnected or trouble in signal; reconnect and try again.
  • Check the connection between your ojpro8715 and your Pc.
  • Reset the printer, power off the printer and unplug the power cord.
  • Wait for some time and reconnect the power cord.
  • Try connecting with the Wi-Fi and check whether any other printer connected with your Wi-Fi connection.
  • If so remove them from the printer list and try printing them.

Connection error in Windows:

When your windows system shows an error “printer is offline” while connecting it to the 123.hp.com/ojpro8715, follow these steps to resolve the issue.

  • Download the HP print and scan doctor to check what exactly the problem is to cause your printer to pop up the offline message.
  • Once the HP Print and Scan doctor gets downloaded, open it and follow the on-screen instructions.
  • Print and Scan doctor takes time to resolve your problem.
  • Before printing select the TEST PRINT in order to check the connection and click No Print once the test gets completed.
  • If your printer still shows offline message, restart your printer.
  • Click start and search for “Drivers & Printers”, you’re your printer model HP ojpro8715 and right click it.
  • Click “See what’s printer” to check the printer queue.
  • Click on the printer tab and unselect the checkboxes Use Offline Printing and Pause printer.
  • Now connect the hp ojp8715 printer to the internet and try printing.

HP ojpro8715 USB Connection error

If your printer throws error while connected to the USB power cable, unplug the cable and plug in properly. Make sure the USB cable is in good condition if it is damaged pleased change the cable and try connecting it again.

Check the connection between the 123.hp.com/ojpro8715 printer and USB connected mobile devices are selected with the “media file sharing” or camera access. If nothing is selected when the printer shows there is no file compatible with printer in the USB connected mobile device for printing.

Printer Not Found For Mac And Windows
  • Restart the computer, printer, and router
    1. Disable the power cord from the router.
    2. Switch off the printer.
    3. Close all programs that are going on your computer, including the 123.HP software installation window then shut down the computer.
    4. Reconnect the power cord to the router, and then wait for the Internet activity light to display a normal connected status.
    5. Turn on the hp ojpro8715 printer and computer.
    6. Try installing the HP driver and software again.
  • Check the network and printer connection status
    1. Make sure that your printer is ready for the network setup.
    2. Ensure that your printer is not connected to any other sources
    3. On the computer, mouse over the network icon in the notification area to view the network name and see the status of the connection.
    4. Reinstall the HP driver and software.
  • Manually reconnect the network
    1. Requirements such as network name, security lock word and need wireless connection
    2. Disable any USB or Ethernet cables from the printer.
    3. On to the printer control panel, select the Setup, Network, or Wireless menu.
    4. Select Wireless Setup Wizard, then Stick to on-screen instructions to connect the printer to your network.
  • Reset the whole printing system again
  • First, uninstall the downloaded software and reinstall the advanced HP software

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