HP Officejet Pro 8715 Paper Jam Error

Common Troubleshooting Topics Discussed Here,

  • Clear HP ojp8715 Paper Setup or Jam Error
  • Tip’s to Avoid HP ojp8715 Paper Jam
  • Clear HP ojp8715 Cartridges Jam
  • HP ojp8715 Printhead problems

HP Officejet Pro 8715 Clear Paper Jam

from the ojp8715 paper setup input tray

  • Remove the input tray, unload the papers and take the jammed paper.
  • Then replace the input tray

From ink cartridge access area

  • Turn off the printer, and then disable the power cord and any other cables.
  • Keep your fingers into the slot on the left side of the printer, and then pull to open the ink cartridge access door.
  • If the carriage is not obstructed, move the carriage to the right or left of the printer, and then remove any jammed paper.
  • Then close the access door and again connect the power card

From rear of the printer

  • At the rear end remove the access door by pressing two buttons inward to the ojp8715 paper path
  • Use flashlight and remove the paper bits from it
  • Replace the rear access door and supply the power

From automatic document feeder

  • Open the ADF cover and lift the document feeder tab on the sides
  • Remove damaged from the rollers and close the ADF cover

Now check for the free movement of carriage which tells you whether the cartridge jam is cleared or not.

  • Switch on the printer.
  • Place your fingers into the slot on the left side of the printer, and then pull to open the ink cartridge access door.
  • But make sure that you stopped the power supply
  • Then check for any damaged paper and remove it
  • Again replace it with its original position
  • And also clean the paper rollers

HP Officejet Pro 8715 Clear Print Cartridges Jam

  • An error message will be displayed in the control panel that the print cartridge cannot move.
  • So click ok and first remove any jammed paper from the hp ojp8715 paper setup.
  • And click ok and proceed.
  • If error persists unload the paper from the input tray and check for any foreign papers
  • Now open the ink access door for inspection. Before doing this switch off the printer and remove all external cables to avoid electric shocks.
  • At the rear end remove the access door by pushing the button and remove the jammed paper.
  • Then make sure that the cartridge can move freely or not
  • If persist again remove and reinstall the ink cartridges
  • Remove the print head and then inspect the carriage path
  • Reload the print head and lower the carriage latch
  • Reset the printer or service the printer


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HP Officejet Pro 8715 Print Head Problems
  • Ensure that you utilize genuine ink cartridges because the incompatible usage of cartridge may cause HP ojp8715 print head problems
  • Check for the printer and reset it totally
  • Carefully unload the print head from the carriage, and then reseat the HP ojp8715 print head.
  • Remove the ink cartridges, and then verify the error message
    • Open the ink cartridge access door.
    • Make sure the colored dot and letter on the ink cartridge label match the correct carriage slot.
    • Push in on the front of the ink cartridge to release it, and then pull the ink cartridge toward you to remove it from its slot.
    • Repeat these steps with the other ink cartridges.
    • Close the ink cartridge access door.
  • Remove the dirt from the ink cartridge contacts, and then check the error message
  • Clean the ink cartridge contacts, and then check the error message
    • Clean the ink cartridge contacts, and then check the error message
    • Try to print. If these steps resolved the issue, you do not need to continue troubleshooting.
    • If the error messages persist or change, continue to the next step.
  • Update the printer firmware to its advanced level
  • Try for servicing the HP ojp8715 printer head
  • If the issue persists again buy a new printer head from the HP supply

Tips To Avoid HP ojp8715 Paper Jam

  • Always use the paper guides for ojp8715 paper setup. Do not push the guides against the paper’s margins so that the paper bows that lead to jams.
  • Unplug the printer’s power cord while cleaning the rollers. Clean the rollers both at the openings in the printer and also inside the printer’s casing, can accumulate paper dust and ink.
  • In case you find any paper that is damaged, remove it from the stack and then place it in the ojp8715 paper setup input tray
  • Neither over-fill a printer’s input tray nor the output tray becomes full beyond capacity. The limit should not cross the marked line in the printers input and output tray.
  • It is advisable to remove foreign objects from the paper before printing. Remove any paperclips, staples, sticky flags or other objects attached to the paper before putting the paper in the printer’s input tray.
  • Use proper type of paper and does not mix match the paper. If you want to print on more than one type of paper, you need to run one print job with one type of paper, and then switch to the other type of paper.
  • Ensure that the printer is clean enough and monitor this often
  • Make sure that you kept proper printing settings.
  • Not changing the ojp8715 paper setup when you switch from regular paper to cardstock or printer label sheets can lead to repeated paper jams.

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